Travel Protection: What Happens If a Loved One Dies Abroad

Blog Home

During the summer, many Canadians enjoy spending time vacationing at a cottage or overseas. While rest and relaxation are top of mind, Canadians should also be prepared for what to do if they, or a loved one, passes while away from home. 


If a death occurs while out of country, or just out of town on a brief trip, bringing a loved one back home can be a complicated and expensive process. Many people don’t realize, for example, that it can cost tens of thousands of dollars to repatriate a loved one if they pass away far from their primary residence. It’s also hard to grieve while you have to find out what to do in a place with a different language, laws and culture.


Fortunately, you can protect yourself and your family with TruStage Journey Home – a one-time low-cost insurance offering that protects your family from extra stress and the financial burden of repatriation, from anywhere in the world, for the rest of your life.


What is repatriation?


Repatriation is used to describe the transportation of a loved one after they have passed away back to their home county. Returning the remains of a loved one to Canada requires the help of a qualified funeral home in Canada and in the country where the death occurred.[1]


What is TruStage Journey Home?

TruStage Journey Home provides families with peace of mind that the necessary arrangements and incidentals will be covered should a death takes place away from home. It’s available anywhere in the world if a death occurs more than 100 kilometers from a customer’s legal primary residence, within Canada or in another country. In other words, if you’re up at the cottage for the summer, exploring a bucket list destination or visiting family overseas, you’re protected. Plus, there are no age restrictions or health questions when you purchase this travel protection. That means that the younger you purchase it, the longer you’re covered.

How does it work?


One toll-free call to the number provided is all it takes to begin the process of bringing a loved one back home.


TruStage makes all the arrangements including:

  • Locating and engaging a local licensed funeral home/transfer service to handle preparations for repatriation;
  • Recovery and transportation to the local provider;
  • Repatriation/transportation of the deceased back to their legal primary residence within Canada; and
  • Handle any paperwork the shipping funeral provider requires while ensuring all repatriation documentation is secured by the receiving funeral home for repatriation outside of Canada.


Associates are available 24 hours a day, 7 days a week, and will immediately notify and coordinate with the appropriate parties for a prompt, safe and dignified return.


Want to learn more?

If you’re interested in learning more about TruStage Journey Home and how you can best prepare for your upcoming travels, please get in touch with us. We’re available to serve you by phone, email, text message, online through our website, or by Facetime, Skype or Zoom. Please visit our location finder to contact an Arbor location nearest you.

Bookmark or share this article

More from Arbor

Donating Glasses, Mobility and Medical Equipment After a Death
Thank You for 75 Years
Arbor named Best Managed for the fifth straight year