About Us

Focused on Your Needs

Our Staff

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Cemetery Branch Manager Vince Rakovich

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Assistant Cemetery Branch Manager James Braun

James began his career with Forest Lawn in 1988. He was promoted to assistant manager in 1992, and became branch manager in 2016. 

jbraun@arbormemorial.com

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Funeral Home Manager Jennifer Bush

Jennifer has worked at Arbor since 1991 and obtained her license in 1992. She is a member of the London Executive Association and volunteers at St. Joseph's Hospice.

jbush@arbormemorial.com

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Cemetery Property Manager Ryan Ullock

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Crematorium Operator Quinn Mitchell

Quinn began his career with Arbor in 2001 working part time in the Property Division.  He has been full time since 2005, recently becoming the full time Crematorium Operator.  Quinn is a proud Dad of two children. 

Family Services Directors - Licensed Cemetery and Funeral Pre Planners

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Sara Pfeffer

Sara started her career as a pre planner with Arbor in January of 2018. She has been a licensed funeral director since 2007.  

spfeffer@arbormemorial.com

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Jeffrey Murdy

Jeff has been a licensed funeral director since 2009 and transitioned to a licensed cemetery and funeral pre planner in March of 2019. 

jmurdy@arbormemorial.com

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Jen Norris

Jen has been with Forest Lawn since January of 2008. She believes it has been a privilege helping families all these years. 

jnorris@arbormemorial.com

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Joe Duprey

It has been Joe's honour to serve customers at Forest Lawn since November 2014. 

jduprey@arbormemorial.com

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Linda Bunag

Linda joined the team at Forest Lawn Cemetery in September 2020.  She take great pride and care in assisting families with planning their cemetery needs.

Funeral Directors

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Joshua Jones

Josh began his career as a Funeral Director Assistant in 2006. He holds a Funeral Director's Licence in both Ontario and British Columbia. Josh joined Arbor in 2012. 

jjones@arbormemorial.com

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Kelly Carvalho

Kelly’s career began in her home town of Hamilton, becoming a Licensed Funeral Director in 2012 and eventually moving to London and joining Arbor in 2020.  She is active in the Portuguese community, and speaks fluent Portuguese. Kelly is married and has two beautiful Airedale terriers, Figo & Lucy.

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Bailey Arruda

Bailey became a Licensed Funeral Director in 2019 and joined the Arbor team in November of 2020. Bailey comes from a Portuguese family. Born and raised in London, she is proud to serve in her community.

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Mallory Harmer

Mallory became a Licensed Funeral Director in 2018 and joined the Arbor team in January of 2021. She is a proud dog mom to her Dalmatian, Oakley.

Lisa Timpany

Photo coming soon

Emma Crouchman

photo coming soon

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Funeral Director Intern Tracy Millward

Cemetery Branch Administrators

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Barb Van Arenthals

Barb began her journey with Arbor in May 1995. She was married in 1996 and has 2 wonderful sons. She is a member of her local hockey association.

bvarenthals@arbormemorial.com

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Joanne Skinner

Began my lifelong career with Forest Lawn in August of 1986. I was married to my husband, Jeff, in October of 2001 and was also blessed with 2 wonderful twin step-sons. We then had 2 beautiful daughters in 2002 & 2005 to complete our family.

jskinner@arbormemorial.com

Funeral Home Office Administrators

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Katina Mann

Katina has been with Arbor since 2002 as a Funeral Home Administrator. She has a Paralegal background and enjoys volunteering with charities in the London area.

kmann@arbormemorial.com

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Stephen Scruton

Stephen began his carer in funeral service 27 years ago. He is knowledgeable, caring, and professional. Stephen enjoys volunteering annually for the Salvation Army Christmas Kettle Campaign.

sscruton@abormemorial.com

Brad Curren

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Accessibility

Arbor Memorial Inc. (“Arbor”) is committed to treating all people in a way that allows them to maintain their dignity and independence. We are committed to meeting the needs of people with disabilities by preventing barriers to accessibility and meeting the accessibility requirements under the Accessibility for Ontarians with Disabilities Act (“AODA”). 

As part of our commitment, we strive to achieve barrier-free accessibility at all Arbor locations nationally.

If you would like to provide feedback regarding Arbor's Accessibility Services, please visit the "Contact Us" section of this website. Alternatively, you can contact the location Manager by telephone or mail. Please click here to view Arbor’s Multi Year Accessibility Plan.

Cemetery By-laws

Cemetery By-laws are the rules and regulations that govern the operation of the cemetery to help ensure its preservation and proper operation. They reflect accepted principles of cemetery management and our experience of over sixty years.                                    

Download a copy of the Ontario Cemetery By-laws