About Us

Focused on Your Needs
Who We Are and What We Do

Proudly serving Welland and the surrounding area since 1874, J.J. Patterson & Sons Funeral Residence will help you customize your arrangements, while respecting your faith, taste and budget. You can feel confident putting your trust in our compassionate professionals.

We are proud to be a part of this community.  Our helpful, dedicated staff are passionate about supporting families, local associations, religious organizations and cultural groups, and we are honoured to host a series of free memorial events throughout the year.

Our Staff

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Funeral Home Manager Karen Guttin

Karen has 20 years of funeral service experience. She enjoys crocheting, cooking ethnic foods and travelling. Her greatest fulfillment comes from spending quality time with her children and husband.

Funeral Directors

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Senior Funeral Director Joe Rak

Joe started his career in Toronto.  He has been serving families at J.J. Patterson’s since 2007.  Joe lives in Welland with his wife Kim and their daughter Lauren.


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Senior Funeral Director Chris Chappelle
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Funeral Director Desiree Glaves

Desiree resides in Stoney Creek with her husband Gerry and their 3 children, Jamison, Acaydia and Shea. She is new to the Welland area but worked at another Arbor location in Oakville for 7 years.


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Funeral Director Aleisha Murray
Pre Planning Director Rachel Dam

Funeral Director Assistant

Diane Freeman

A Welland resident for 58 years, Diane has been with us for over 20 years.  She is retired from the Provincial Government. She and her husband Neil have two children.

Louise Dupont

A lifelong resident of Welland, Louise has been married over 50 years and has a son and three grandchildren.  She volunteers with Community Christmas Toys and Our Lady of Hungary Church Council.

John Fraracci

John retired from Welland’s industrial sector after 42 years and has been with us since 2009. He’s been married to his high school sweetheart for over 50 years and is an avid birdwatcher.

Dorothy Clarkson

Dorothy is a lifelong resident of Welland where she is a member of St. Kevin’s Church.  She’s been married to Henry for 55 years and they have 3 children, 5 grandchildren & 1 great grandchild.

Luciano Di Mario

Lou came to Welland from Rome, Italy in 1965. He retired from the Welland Fire Department after 27 years and is an active member of St. Mary’s Church. Lou has 2 children and 4 grandchildren.


Arbor Memorial Inc. (“Arbor”) is committed to treating all people in a way that allows them to maintain their dignity and independence. We are committed to meeting the needs of people with disabilities by preventing barriers to accessibility and meeting the accessibility requirements under the Accessibility for Ontarians with Disabilities Act (“AODA”). 

As part of our commitment, we strive to achieve barrier-free accessibility at all Arbor locations nationally.

If you would like to provide feedback regarding Arbor's Accessibility Services, please visit the "Contact Us" section of this website. Alternatively, you can contact the location Manager by telephone or mail. Arbor's Accessibility Policy is available upon request.