About Us

Focused on Your Needs

Who We Are and What We Do

Proudly serving Ottawa and the surrounding area since 1954,  Kelly Funeral Home - Carling Chapel will help you customize your arrangements, while respecting your faith, taste and budget. You can feel confident putting your trust in our compassionate professionals. Click for the BBB Business Review of this Funeral Homes in Ottawa ON
We are proud to be a part of this community. Our helpful, dedicated staff are passionate about supporting families, local associations, religious organizations and cultural groups, and we are honoured to host a series of free memorial events throughout the year.  As well, we are happy to provide the use of our spacious Community Room at no charge for local non-profit meetings. Call for details.

General Manager, Ottawa, Kingston & Belleville

Eric Thompson

Eric Thompson is a third generation Funeral Director with Arbor Memorial. He graduated from Humber College in 2005 with an honours diploma in Funeral Service Education.  He is currently working as the General Manager of Ottawa, Kingston & Belleville. With over 12 years working for Arbor, he has become a leader in providing responsive, respectful and meaningful end-of-life services. Eric has a passion for serving and giving back to the community. He is involved with Rotary International, Chamber of Commerce, Sales and Ad Club, and an active member in the local Baptist church.


Our Staff

Funeral Home Manager

Sharma Moran

Sharma graduated from Humber College in 2002. She has been an empoyee of Arbor since 2007.


Funeral Director

Stephanie Latourell

Stephanie has been a licensed funeral director for 11 years. She has been with Kelly Funeral Home for 3 years. Stephanie is a member of the Royal Canadian Legion.


Funeral Director

J. Mitchell Laframboise

Mitchell is an English speaking, second generation funeral director. Licensed, with honours, in 2010, Mitch has been an employee of Arbor Memorial since 2006.


Funeral Director

Paul Raymond

Paul is involved with West Ottawa Ringette Assoc., Richmond Village Assoc., and is the past president of Ottawa & District Funeral Service Assoc.. He is fluent in French. Paul joined Arbor in 2012.


Office Administrator

Mary MacRae

Mary has been with Kelly Funeral Home for 19 years. She is an active member of St. Paul's Presbyterian Church.


Office Administrator

Franka Petrelli

Franka has been with Kelly Funeral Homes for 25 years. She speaks 4 languages including English, French, Italian & German.


Director of Community Relations

John Laframboise

Kelly staff Glenda

Pre Planning Funeral Director

Glenda Benson


Ron Hipson

Ron has been a Chef with Arbor for 10 years. He enjoys golf. 


Aftercare & Lifestyle

Aftercare Lifestyle Coordinator

Margaret Burnside

Aftercare Representative

Mary May


Arbor Memorial Inc. (“Arbor”) is committed to treating all people in a way that allows them to maintain their dignity and independence. We are committed to meeting the needs of people with disabilities by preventing barriers to accessibility and meeting the accessibility requirements under the Accessibility for Ontarians with Disabilities Act (“AODA”). 

As part of our commitment, we strive to achieve barrier-free accessibility at all Arbor locations nationally.

If you would like to provide feedback regarding Arbor's Accessibility Services, please visit the "Contact Us" section of this website. Alternatively, you can contact the location Manager by telephone or mail. Arbor's Accessibility Policy is available upon request.